Return Policy
At L'Italiano, we want you to love every piece of our premium Italian fashion. If for any reason you're not completely satisfied, we offer a simple and customer-friendly return policy.
Return Window You may return unused items in their original condition within 30 days of delivery.
Eligibility
- Items must be unworn, unwashed, and with tags attached.
- Returns are accepted for most products (excluding final sale items – check product page).
- All returns are subject to inspection.
How to Return
- Contact us at info@litaliano.shop within 30 days to start the process.
- We’ll provide a prepaid return label (for Mexico/USA orders).
- Pack the item securely in original packaging.
- Drop off with the carrier – tracking provided.
Refund Process Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the item. Shipping fees are non-refundable unless the return is due to our error (wrong item, damaged).
International Returns For orders outside Mexico/USA, return shipping is at the customer's expense. Refunds exclude original shipping costs.
Questions? Reach out anytime – we're here to help. Thank you for shopping with L'Italiano, where authentic Italian style meets exceptional service.
Grazie! The L'Italiano Team